This Privacy Policy outlines how BillingLens Inc., based in Plano, Texas, collects, uses, and protects information through our automated professional service invoice auditing platform. By using BillingLens, you agree to the practices described in this policy.
1. Information We Collect
We collect information necessary to provide automated auditing services for legal and professional billing. This includes:
- •User Information: Name, email address, and account credentials provided during registration for the BillingLens platform.
- •Billing Data: Professional service invoices, fee schedules, and related documents uploaded for analysis.
- •Metadata: Information extracted during the auditing process, including time entries, staff seniority levels, and billing descriptions.
2. How We Use Your Information
BillingLens uses the data provided to automate the auditing of professional service invoices. Our specific use cases include:
- •Audit Logic: Detecting billing violations such as “seniority creep,” “block billing,” and “rule of one” violations.
- •Platform Functionality: Managing interactive dashboards for family law case billing and other legal service categories.
- •Security & Improvements: Maintaining enterprise-grade infrastructure and refining AI-driven auditing logic.
3. Data Security & Infrastructure
We implement advanced cloud security measures to protect sensitive legal billing data. Our security framework includes:
- •Encryption: Data is protected using AES-256 encryption at rest and TLS 1.2+ in transit.
- •Infrastructure: Our platform is built on enterprise-grade cloud environments, utilizing services like AWS and Google Cloud for secure network isolation.
- •Compliance: We maintain HIPAA-aligned controls (including BAA support for relevant customers) and industry compliance standards.
4. Data Retention & Privacy
- •Purpose-Driven Retention: We retain billing records only as long as necessary to provide auditing services or as required by legal obligations.
- •Zero-Retention Options: For enterprise customers, BillingLens offers zero-retention agreements where documents are processed and deleted on demand.
- •Ownership: You retain all rights and ownership of the original legal documents and billing data uploaded to our platform.
5. Sharing and Disclosure
We do not sell your personal or billing data. Information is shared only in the following circumstances:
- •Service Providers: We use trusted cloud infrastructure providers (such as AWS) to host the platform and secure your data.
- •Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete the personal information we hold about you. You may also request a copy of the data processed by our invoice auditing logic at any time.
7. Contact Us
For questions regarding this Privacy Policy or our data practices, please contact: